Understanding Our Privacy Commitment
At Vuka Inspiration Radio & Vuka’vision, we value your privacy as much as you do. Our privacy and opt-out policy is designed to give you peace of mind while using the Vuka Inspiration Radio and Vuka’Vision App. We ensure that your personal information is handled with the utmost care and respect. This policy outlines how we collect, use, and protect your data, providing you with the option to opt-out whenever you choose. Our commitment is to maintain transparency and empower you with control over your personal information, ensuring a safe and enjoyable listening & viewing experience.
Your Privacy, Our Priority
Vuka Inspiration Radio
Discover how we prioritize your privacy and provide you with control over your personal data on the Vuka Inspiration Radio App.
Privacy Policy – Vuka Inspiration Radio & Vuka’Vision
Last updated: 30/3/2026
1. Introduction
Welcome to Vuka Inspiration Radio and Vuka’Vision (“we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect and process the following information:
a) Personal Information
- Name and surname
- Email address
- Contact details (if provided)
b) Usage Information
- Device type and operating system
- IP address
- App interaction data (e.g. listening activity, page visits)
c) Cookies & Tracking
Our website may use cookies and similar technologies to enhance your experience and analyze usage.
3. How We Use Your Information
We use your information to:
- Provide streaming and media services
- Improve our content and user experience
- Communicate with you (updates, support, announcements)
- Monitor performance and security
4. Legal Basis for Processing (POPIA)
We process your information:
- With your consent
- To provide our services
- To comply with legal obligations
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers (hosting, analytics, streaming services)
- Authorities if required by law
6. Data Security
We take reasonable technical and organizational precautions to prevent loss, misuse, or unauthorized access to your personal information.
7. Your Rights (POPIA)
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
8. Opt-Out & Data Deletion
Opting Out
You may opt out at any time by:
- Uninstalling the app
- Disabling permissions in your device settings
- Unsubscribing from communications (if applicable)
Requesting Data Deletion
You can request that we delete your personal information.
To do so, please contact us:
📧 Email: info@vukacentral.co.za
📌 Subject: “Data Deletion Request – Vuka”
Please include:
- Your name
- Email or identifier used in the app
We will respond within a reasonable timeframe (typically within 7–14 days).
9. Third-Party Services
Our platforms may use third-party tools (such as streaming providers or analytics services) that may collect data in accordance with their own privacy policies.
10. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data:
📧 Email: info@vukacentral.co.za
🌐 Website: vukacentral.co.za
13. Information Officer (POPIA Compliance)
In accordance with POPIA, you may contact our Information Officer:
Information Officer: Douglas Maximus
📧 Email: info@vukacentral.co.za
Privacy Policy and Opt-Out FAQ
How does Vuka Online Radio handle my personal data?
We prioritize your privacy by ensuring your data is securely stored and only used to enhance your listening experience. We do not sell your personal information to third parties.
Can I opt out of data collection?
Yes, you can opt out at any time by adjusting your app settings or contacting our support team for assistance.
What information is collected when I use the app?
We collect basic information such as your device type and usage patterns to improve our services. Detailed information is available in our full privacy policy.
How can I update my privacy preferences?
You can update your preferences through the app’s privacy settings or by reaching out to our customer service team.
Who can I contact for more information?
If you have further questions, please contact our privacy team via the contact information provided below.
Review Our Privacy Policy
Phone
(027) 12 751 7608
Address
1225 Mike Crawford St, Centurion, Gauteng, South Africa 0157